#community-help

Syncing Data to Typesense Cloud Issue

TLDR Jameshwart had a problem syncing data to Typesense Cloud. Kishore Nallan provided a fix to this issue by doing an upgrade in the UI. Zildjian confirmed that they were working on the same project as Jameshwart and that the fix should work.

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Jul 25, 2023 (4 months ago)
Jameshwart
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Jameshwart
02:47 AM
when we sync the data to ts. there are exception like below
Image 1 for when we sync the data to ts. there are exception like below
Kishore Nallan
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Kishore Nallan
02:48 AM
I think someone from your team reached out with the same issue last week?
Jameshwart
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Jameshwart
02:49 AM
I don't think so. this was raised yesterday.
Kishore Nallan
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Kishore Nallan
02:50 AM
I've a fix for this. Do you use Typesense Cloud?
Jameshwart
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Jameshwart
02:50 AM
yeah we are using ts cloud
02:51
Jameshwart
02:51 AM
do you need cluster ids?
02:51
Jameshwart
02:51 AM
to push your fix to our cluster?
Kishore Nallan
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Kishore Nallan
02:54 AM
Do you have a staging cluster?
Jameshwart
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Jameshwart
02:54 AM
yes
Kishore Nallan
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Kishore Nallan
02:54 AM
Yes please DM me the staging ID. I will rotate that first.
02:55
Kishore Nallan
02:55 AM
Actually hold on.
Jameshwart
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Jameshwart
02:55 AM
okay
Kishore Nallan
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Kishore Nallan
02:55 AM
I will make the version available on the cloud UI so you can do the upgrade yourself.
Jameshwart
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Jameshwart
02:55 AM
okay
Kishore Nallan
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Kishore Nallan
02:57 AM
Done, you should see a 0.25.0.rc54 version now in the UI which you can upgrade to. This contains a fix for the float/int64 issue that was reported last week.

Just to ensure that it's the same issue, can you post the schema for salePrice?
Jameshwart
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Jameshwart
02:58 AM
you mean this?
{
      "facet": false,
      "index": true,
      "infix": false,
      "locale": "",
      "name": "salePrice",
      "optional": false,
      "sort": false,
      "type": "object"
    },
Kishore Nallan
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Kishore Nallan
03:04 AM
Yes, so this might not be the same issue. When you define an object like that, children types will be detected.
03:04
Kishore Nallan
03:04 AM
What version are you on that causes this issue?
Zildjian
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Zildjian
03:05 AM
this is the same issue, we're working on the same project
Kishore Nallan
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Kishore Nallan
03:05 AM
Hey hello 👋
03:05
Kishore Nallan
03:05 AM
Good this should fix it then
Zildjian
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Zildjian
03:05 AM
👋
03:06
Zildjian
03:06 AM
thanks, the schema should be updated to salePrice.* with type: float
Kishore Nallan
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Kishore Nallan
03:07 AM
We have now tests in place to cover this bug. Let me know after you test.

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