What does an unhelthy cluster mean, it’s not letti...
# random
s
What does an unhelthy cluster mean, it’s not letting me search or add to the db
j
It usually means that the node is out of RAM / CPU. But I just took a look at your cluster, and it looks like some data that was sent to it is causing it to crash due to a bug.
Let’s try upgrading you to the latest RC build to see if that fixes the issue.
s
Is that something I will have to do?
j
You can schedule it from the dashboard, but since we’re already chatting, I’ve gone ahead and queued up the upgrade for you
Should be done in about 5 mins
s
Thank you 🙏
👍 1
Looks like it’s still not working
j
Yeah looks like the issue persists in the latest RC build. So unfortunately the only way we can recover this cluster is by resetting cluster state (which will delete all data and API keys), and have you reindex your data. I’m curious to see if you index it fresh in 0.24.0.rc, if it still manages to get into this state
Would you be ok with us resetting cluster state?
s
Is it possible to downgrade it to a previous version?
j
The previous version also has this issue
s
Because the error wasn’t happening in my last cluster, with the exact same data..
j
Hmmm
s
Could be a new issue introduces in one of the newer versions
j
Your previous cluster was running 0.23.1, and this new cluster was also running 0.23.1
s
Weird
j
Just to be sure, the data is static and there were zero changes in the dataset between your old cluster and new one?
s
Not exactly
But very similar
j
Looks like the dataset now has a huge string (in Hebrew?) in a field that has sorting enabled… and that’s causing the crash.
s
Oh, that makes sense
I couldn’t remember the exact collections settings
Can you disable that from your end or will I need to reset the whole thing?
j
Unfortunately, we’d need to reset the whole thing
s
Not a problem, can you pull out the current collection settings or also no?
j
We can recover the collection settings. DMing it to you
Done
You essentially want to turn off sorting on the long string field.
We’re working on adding a guard for this in the next RC build
s
Cool!
j
In the meantime, ok to reset cluster state?
s
Yup
j
Ok, you’re all set. Cluster should be healthy again.
Sorry about the issue, and thank you for helping catch this
s
Thank you!!
👍 1
Really appreciate the quick responses
👍 1