Hi everyone, we are on typesense cloud, and every ...
# community-help
v
Hi everyone, we are on typesense cloud, and every now and then a few of the requests are timing out. These requests take more than 10 seconds at which point we timeout. A query which times out is something like this
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{
  "filter_by": "boughtTogetherProducts := `BOUGHT_TOGETHER_PRODUCTS-glo-on-pink-glow-cream-with-american-skin-technology-enriched-with-vitamin-c-e-b3-glow-boosters-for-bright-glowing-spot-less-skin-sun-protection-all-skin-types-25gm` && isLive := true",
  "group_by": "productID",
  "group_limit": 1,
  "include_fields": "<csv of fields to include>",
  "page": 1,
  "per_page": 10,
  "q": "*",
  "query_by": "searchText0,searchText1,searchText2",
  "sort_by": "_text_match:desc,publicationDate:desc"
}
The field
boughtTogetherProducts
and
isLive
are non facet indexes and we have token separators as
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"token_separators": [
    "-",
    "_"
  ]
Can you guys help me figure out what's happening here? This is happening only on our prod typesense collection.