sometimes when there are no results, it tries to get something and its selecting the wrong stuff

This is probably happening because when there are no documents with all the tokens in the query we drop tokens in the query to identify partial matches. You can try tweaking the

drop_tokens_mode

parameter to see if a change in direction of the dropping of tokens help. See more here: https://typesense.org/docs/0.25.2/api/search.html#typo-tolerance-parameters