We seem to have an issue with our cloud cluster - ...
# community-helpc
Campbell Angus
05/15/2025, 12:19 AMWe seem to have an issue with our cloud cluster - an unhealthy node, and not getting an response from apis: https://tinyurl.com/ykslexqj
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Jason Bosco
05/15/2025, 12:20 AMCould you share the first 3 characters of your cluster ID?
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Campbell Angus
05/15/2025, 12:20 AMd5q
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Jason Bosco
05/15/2025, 12:20 AMGot it, yup we got a page about it. Looking into it now
Jason Bosco
05/15/2025, 12:21 AMThe nodes are out of memory given the amount of data indexed. But it looks like you've already scheduled an upgrade - so that's going through now.
Jason Bosco
05/15/2025, 12:22 AMBut I do see two of the nodes are healthy and responding to at least searches from what I can see on our side
Jason Bosco
05/15/2025, 12:22 AMWrites will be blocked on them until the upgrade is fully complete
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Campbell Angus
05/15/2025, 12:26 AMexcellent - thank you Jason
👍 1
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Jason Bosco
05/15/2025, 12:53 AMThe config change is complete now
Jason Bosco
05/15/2025, 12:53 AMShould be all set, but let me know if you're still seeing any issues on your side