Hi, is Typesense experiencing any downtime today? ...
# community-help
t
Hi, is Typesense experiencing any downtime today? I was consistently receiving data from it earlier, but today the responses are inconsistent — sometimes I get results, and sometimes I don't. Could you please confirm if there are any ongoing issues or outages?
f
No downtime today. https://cloud-status.typesense.org/ Can you give us your cluster's ID so we can take a look?
t
i dont have an access to the cluster id, but i can tell you the issue, when i reload the page sometimes i get Request #1748518712997: Request to Node 0 failed due to "ECONNABORTED timeout of 10000ms exceeded" Request #1748518712997: Sleeping for 0.1s and then retrying request... search results: { code: 404, error: 'Not found.' } this error, then i load again and get the data i increased the timeout too still getting this issue, everything was working fine, it is happening today
@Fanis Tharropoulos?
f
This means the resource you're trying to access does not exist. This isn't a problem with Typesense Cloud. Are you trying to access a collection you haven't created?
t
ofc it exists, on page reload i get the data, it is happening today, yesterday it was fine
f
you're using the JS lib. Can you query the collection itself through curl?
t
yes but its taking longer thn usual, 3,4 seconds
getting timeout errors too
f
You're hosting on Typesense cloud, correct?
t
we are hosting typesense on aws
f
On your own EC2 instance?
Typesense OSS is a binary, meaning that there isn't any downtime, or uptime for that matter. It's a program running, not a service. Typesense Cloud is a SaaS, meaning we host the instance for you, and thus the concept of downtime applies only there. If you're self-hosting (e.g. running Typesense on AWS via docker or a native binary), then it's something to do with your machine on AWS
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