#community-help

Resolving Connection Issues on Ubuntu 21.10

TLDR Philipe faced a problem with TypeSense running on Ubuntu 21.10. After troubleshooting, Jason and Kishore Nallan suggested a binary to solve the compatibility issue, which resolved the issue.

23mo

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Dec 04, 2021 (23 months ago)

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Philipe

07:31 PM

Hi! I just installed everything on Ubuntu 21.10, but in the end I get “curl: (7) Failed to connect to localhost port 8108: Connection refused”

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Jason

07:32 PM

Hi Philipe! Do you see this in the Typesense logs or from your application?

Philipe

07:33 PM

i see this when doing the health check in the shell

Jason

07:34 PM

Could you post the contents of /var/log/typesense/typesense.log from your server?

Philipe

07:34 PM

ok, one moment

07:34

Philipe

07:34 PM

it’s empty

Jason

07:35 PM

The server is not running then. Did you already run sudo systemctl start typesense-server.service?

Philipe

07:35 PM

yea, it says active

Jason

07:36 PM

Hmm could you do ps aux | grep typesense and post the output?

Philipe

07:37 PM

root 760 0.0 0.7 78428 7596 ? Ss 18:51 0:00 /usr/bin/typesense-server --config=/etc/typesense/typesense-server.ini
root 1467 0.0 0.2 6680 2316 pts/2 S+ 19:36 0:00 grep --color=auto typesense

Jason

07:37 PM

Also, I assumed you installed via the DEB package.. right?

Philipe

07:37 PM

yes, via DEB package

Jason

07:37 PM

Could you share the contents of /etc/typesense/typesense-server.ini (minus credentials)

Philipe

07:38 PM

; Typesense Configuration

[server]

api-address = 0.0.0.0
api-port = 8108
data-dir = /var/lib/typesense
api-key = ladilaxyz
log-dir = /var/log/typesense

Jason

07:39 PM

Could you post the output of this: sudo netstat -ltnp

Philipe

07:40 PM

sudo: netstat: command not found

Jason

07:40 PM

You want to install sudo apt install net-tools

Philipe

07:41 PM

Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address      Foreign Address     State    PID/Program name
tcp    0   0 127.0.0.53:53      0.0.0.0:*        LISTEN   707/systemd-resolve
tcp    0   0 0.0.0.0:22       0.0.0.0:*        LISTEN   785/sshd: /usr/sbin
tcp6    0   0 :::22          :::*          LISTEN   785/sshd: /usr/sbin

Jason

07:42 PM

Hmm somehow Typesense is not listening to any port

07:42

Jason

07:42 PM

Could you also share the the curl command you're using? Also, are you running the curl command from the server, or from your localhost?

07:42

Jason

07:42 PM

Let's try restarting: sudo systemctl restart typesense-server.service

Philipe

07:43 PM

the one from the docs ”

curl

”

07:43

Philipe

07:43 PM

restart is doing nothing

Jason

07:43 PM

It won't output anything in the console

Philipe

07:43 PM

i could give you server access, becasue its just a test server

Jason

07:44 PM

That would be quicker. If you can just add my SSH key to ~/.ssh/authorized_keys I can take a look. Let me DM you

Philipe

07:44 PM

07:44

Philipe

07:44 PM

great

07:45

Philipe

07:45 PM

thanks for the fast reply and action

Jason

08:00 PM

Summarizing progress so far: the process starts, but doesn't listen to any ports and the log file is empty. OS is Ubuntu 21.10 which was released in Oct 2021, so there could be some breaking changes here that we're not accounting for yet...

Reinstalling deb package showed this:

Unpacking typesense-server (0.21.0) ...
Setting up typesense-server (0.21.0) ...
Scanning processes...
Scanning linux images...

Running kernel seems to be up-to-date.

No services need to be restarted.

No containers need to be restarted.

No user sessions are running outdated binaries.
N: Download is performed unsandboxed as root as file '/root/typesense-server-0.21.0-amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

Last line may not be a problem according to this: https://askubuntu.com/questions/908800/what-does-this-apt-error-message-download-is-performed-unsandboxed-as-root

Dec 05, 2021 (23 months ago)

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Kishore Nallan

01:42 AM

I believe there is a glibc compatibility issue on 21.1. Saw this same issue on latest Fedora as well.

08:40

Kishore Nallan

08:40 AM

Philipe Can you please give this binary a shot: https://dl.typesense.org/releases/0.23.0.rc3/typesense-server-0.23.0.rc3-linux-amd64.tar.gz

Philipe

09:38 AM

within the next 24hrs yes

08:02

Philipe

08:02 PM

i can confirm that the health check return true on Ubuntu 20.04.3 LTS

Jason

08:22 PM

Philipe Could you also try running that linux binary on Ubuntu 21?

Dec 06, 2021 (23 months ago)

Philipe

10:50 AM

Kishore Nallan is on it….

Dec 07, 2021 (23 months ago)

Philipe

05:30 PM

0.23.0.rc5 is working. Many Thanks!

Dec 08, 2021 (23 months ago)

Kishore Nallan

07:23 AM

Awesome, glad to hear. Thanks for bringing this issue to our attention.

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