Resolving API Service Unavailability With Upgrades and Monitoring
TLDR Keith reported an API service lag. Jason diagnosed the issue as a problem with an early build and resolved it with an upgrade. They also suggested monitoring the HTTP response codes for anomalies.
Aug 07, 2023 (1 month ago)
Indexed 2779 threads (79% resolved)
Production Cluster Failure and Solution
Andrew experienced an unexpected production cluster failure. Kishore Nallan and Jason helped diagnose the problem, remediated it, and upgraded the cluster to prevent future issues.
Typesense Cluster Upgrade Issues and Solutions
Ken reported a system outage due to Typesense cluster upgrade issues. Jason recommended upgrading to the next RAM tier and explained when the auto upgrade feature takes effect. After a repeat issue, Jason added handling upgrades when disk space ran out to their backlog.
Resolve Connection Error on Records Upsert
Jainil faced consistent connection errors while upserting records. Jason identified an OOM issue, suggesting a capacity upgrade. Auto-scaling was discussed and the upgrade implementation process, which was in progress, was clarified.
Troubleshooting Read Timeout Issues on AWS Cluster.
Stefan encountered read timeout issues with AWS cluster, and Kishore Nallan helped evaluate the issue, finding an unhealthy node which was fixed. Kishore Nallan also helped Stefan to upgrade the cluster configuration.
Typesense Cloud Cluster Issue and Upgrade Recommendations
Viji reported a cluster issue on Typesense Cloud. Jason identified the cause and recommended upgrading to Typesense 0.24.1 for safeguards against RAM usage spikes.