#community-help

Increasing Connection Timeout and Import Function Issue

TLDR Jameshwart needed help to increase connection timeout and faced an import function issue. Kishore Nallan guided them and the issue was resolved.

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May 19, 2023 (4 months ago)
Jameshwart
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Jameshwart
05:54 AM
base on the docs we need to increase connection timeout of the library but it wasn't mention where we increase it
Kishore Nallan
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Kishore Nallan
05:54 AM
When you create the client, there is a connection timeout option.
Jameshwart
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Jameshwart
05:59 AM
you mean this?
Image 1 for you mean this?
06:01
Jameshwart
06:01 AM
looks like the import function is not working in our live cluster
Kishore Nallan
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Kishore Nallan
06:02 AM
Yes that's the option
06:02
Kishore Nallan
06:02 AM
What do you mean by not working? Print the import response.
Jameshwart
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Jameshwart
06:02 AM
let me try to do that.
06:03
Jameshwart
06:03 AM
when i say its not working. nothing gets imported to the collection.
06:03
Jameshwart
06:03 AM
let me try to see the response first.
06:04
Jameshwart
06:04 AM
found the issue now Thank you

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