Automatic Monthly Payments and Precautions
TLDR Laura inquired about automatic monthly payments. Jason explained that cards are charged weekly, notified clients via email if a payment fails, and suggested prepayment as an option.
2
1
Jun 13, 2023 (3 months ago)
Laura
12:26 AMJason
02:28 AMBy default we charge your card on file on a weekly basis.
If any payment fails, we’ll send you 4 email notifications (to the billing email address you’ve set on your account page) over a period of 12 days.
1
Jason
02:29 AM1
Laura
12:25 PM1
Typesense
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